Frequently asked Questions - page 2

What cryptocurrency exchange is used to fix the rate when buying / selling Bitcoin?

When buying and selling cryptocurrency, we focus on WhiteBit exchange rate.
Why should I check Bitcoins origin?

It may happen that coins have questionable origin. This may cause blocking of exchange accounts of the receiving side. According to generally accepted standards of financial monitoring, checking bitcoins origin is important to protect our clients and avoid unforeseen blockages.
What currencies are used for financial transactions?

The main currency for financial operations is US dollar. For other options please contact our operator.
How long does it take to convert cryptocurrency?

Average transaction time is around 40 minutes.
How do I know the actual commission for buying / selling cryptocurrency?

The actual commission is set daily, contact the operator for more information.
How is the exchange rate defined when buying / selling Bitcoin?

If you buy BTC, we fix the rate of the coin before sending it to your wallet.
If you sell BTC, we fix the rate of the coin when coins are credited in our wallet.
What cryptocurrency can I exchange?

You can exchange Bitcoin (BTC), USDT (Tether), Ethereum (ETH) and other upon your request.
What services does MACRO EXCHANGE provide?

Our main services:
- Cryptocurrency to cryptocurrency exchange;
- Cryptocurrency to cash exchange;
- Cash to cryptocurrency exchange;
- Cash withdrawal in Ukraine and all over the world.