Frequently asked Questions - page 2
Is it possible to order money delivery?
In Ukrainian cities where there is no Macro Exchange points, we provide an encashment of money service.
All transactions take place in specially equipped guarded exchange cars.May I earn money by recommending Macro Exchange?
We have an affiliate program, which is currently under development.
Please contact with our operator to know more details.How often can I receive commission for affiliates?
Commissions is transfered at the beginning of each next month.
Check with the operator possibilities of an individual schedule of affiliate commission.How can I get my referral commission?
You can get a commission at Macro Exchange cash desks or to get it to your wallet in cryptocurrency equivalent. You can request a payment by calling to operator until the payment is processed automatically.
How much can I earn from the affiliate program?
Affiliate commission is paid from each successful transaction.
The more exchange transactions your referrals carry out, the higher commissions you earn.How can I control affiliate program earnings?
You can track your earnings on referrals in your personal account on the website.
How can I contact with you?
How can I contact with you?
What is Macro Exchange's working schedule?
Monday to Friday from 10:30 to 18:00.
Saturday - from 12:00 to 17:00.
Sunday is a day off.
UTC+2 (UTC+02:00)What’s the difference between automatic and semi-automatic processing modes?
Automatic mode – your request is processed 24/7, without operator involvement. The exchange is completed automatically.
Semi-automatic mode – you can place a request at any time, but it requires operator confirmation or action. Processing is done during business hours only.
Working hours (UTC+2):
Monday – Friday: 10:00 – 17:00
Saturday: 11:00 – 15:00
Sunday: closed